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If you’ve arrived here, it should mean that the port number entered in DesignaKnit’s Knitting Machine Setup exists on your computer, but there is some other problem.
Many problems are caused by older drivers being used by newer Windows updates. Please click here to check that the driver for your USB link or USB to serial converter is up to date.
You might need to use more than one of the above pages.
If you’ve followed this troubleshooting guide and the problem persists, it could be caused by a faulty cable - contact your technical support. See DesignaKnit’s Help / Technical support window for details or find your national distributor here.
Cable Specific Troubleshooting Points
To return to Cable Links Troubleshooting, click here.
Cable Link Manuals
The latest versions of the DesignaKnit cable link manuals are available here.